Shipping policy
TRUSTED TREASURES BEAUTY
SHIPPING & DELIVERY POLICY
Effective Date: [Insert Date]
Thank you for shopping with Trusted Treasures Beauty! We appreciate your support and are committed to making your shopping experience as smooth as possible.
Please review our Shipping & Delivery Policy before placing your order.
1. Order Processing Time
All orders require processing time before shipment.
Our standard processing time is 3–5 business days, excluding weekends and holidays.
During holidays, sales, promotions, and periods of high order volume, processing times may take longer.
Please note that processing time is separate from shipping and delivery time.
2. Shipping & Delivery Time
Once your order has been processed and shipped, delivery time will depend on the shipping method selected at checkout and the carrier.
Estimated delivery times will be provided during checkout when available.
Please understand that delivery dates are estimates and are not guaranteed.
Trusted Treasures Beauty is not responsible for delays caused by shipping carriers, weather conditions, holidays, natural disasters, or other circumstances beyond our control.
3. Shipping Confirmation & Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information when available.
Customers are responsible for monitoring their tracking information and ensuring someone is available to receive packages when necessary.
Please allow the shipping carrier time to update tracking information after your order has shipped.
4. Incorrect Shipping Addresses
Customers are responsible for providing accurate and complete shipping information at checkout.
Please double-check your name, street address, apartment or suite number, city, state, and ZIP code before submitting your order.
Trusted Treasures Beauty is not responsible for packages shipped to an incorrect address provided by the customer.
If you notice an address error, contact us immediately. We cannot guarantee that address changes can be made once an order has entered processing or shipped.
5. Lost, Stolen, or Marked-Delivered Packages
If your tracking information shows that your package has been delivered but you have not received it, we recommend:
- Checking around your delivery location.
- Asking household members or neighbors.
- Contacting your local shipping carrier.
- Contacting us for assistance.
We will do our best to help investigate missing packages.
Any resolution will be handled in accordance with applicable shipping and consumer protection laws.
6. Shipping Fees
Shipping fees are calculated and displayed during checkout before payment is completed.
Shipping fees may vary depending on the customer’s location, package weight, shipping method, and applicable promotions.
Any free shipping promotions will be subject to the terms and conditions stated in the promotion.
7. International Shipping
If international shipping is offered, customers are responsible for any applicable customs duties, import taxes, or additional fees unless otherwise stated at checkout.
International delivery times may vary depending on customs processing and the destination country.
8. Order Delays
Although we strive to process and ship orders within our stated timeframe, unexpected delays may occur.
If your order has not shipped within the advertised processing timeframe, please contact us for assistance.
9. Changes After Shipment
Once an order has been shipped, we cannot guarantee changes to the delivery address, shipping method, or delivery instructions.
Customers should contact the shipping carrier directly for eligible delivery changes.
10. Contact Us
If you have questions about your order, shipping, or delivery, please contact Trusted Treasures Beauty through our website’s Contact Us page.
Please include your order number when contacting us so we can assist you more efficiently.
Thank you for choosing Trusted Treasures Beauty!
We appreciate your business and look forward to serving you.
TRUSTED TREASURES BEAUTY
Beauty You Can Trust.